Last updated: September 2026
Because our services involve real professional time — profile review, research, application preparation and document guidance — refunds are handled according to how much work has been completed at the time of cancellation, as set out below.
Once your profile assessment has been delivered, the fee is non-refundable, as the service has been completed. If you cancel before your assessment session takes place, the fee is refundable in full.
These packages are paid in stages, confirmed with you before you commit. If you cancel before a stage of work has begun, the fee for that stage is refundable in full. Once work on a stage has begun, that stage's fee becomes non-refundable, reflecting the time already invested; any later stages not yet started remain refundable.
Because admission, scholarship and visa decisions are made independently by universities, scholarship bodies and Italian authorities, refunds are not issued on the basis of an application being unsuccessful, provided the agreed guidance and support were delivered as described.
Consultation sessions can be rescheduled with reasonable notice. Repeated late cancellations or no-shows may affect eligibility for rescheduling.
Send a WhatsApp message to +92 334 9052167 or email info@italystudypoint.it with your name and the service booked. Refund requests are reviewed and confirmed individually against the terms above.
